Getting paid smoothly is one of the most important aspects of selling on Owode Marketplace. This guide will explain the available payment methods, withdrawal processes, and how to ensure a secure payment experience for both sellers and buyers.
1. Available Payment Methods on Owode Marketplace
Owode supports secure payment methods tailored to Nigerian sellers.
Paystack (Default Payment Gateway)
- Accepts bank transfers, debit/credit cards, and USSD payments.
- Fast, reliable, and widely used across Nigeria.
2. How Sellers Receive Payments
Owode ensures that all transactions are processed securely. Here’s how you get paid:
Step 1: Buyer Places an Order
- The buyer selects a product and completes payment through Owode’s checkout.
Step 2: Payment is Held in Escrow
- Owode holds the payment until the order is successfully fulfilled.
Step 3: Order is Marked as Delivered
- Once the buyer receives their product, the seller marks the order as “Completed.”
Step 4: Funds Are Released to the Seller
- Payments are processed within 1-3 business days after order completion.
Pro Tip: Sellers can track payments in their Seller Dashboard > Withdrawals.
3. Withdrawal Process: How to Get Your Money
Sellers can withdraw earnings once their balance meets the minimum threshold.
Minimum Withdrawal Amount: ₦1,000
Withdrawal Methods:
- Direct Bank Transfer (to seller’s linked bank account)
- Paystack Payouts (automated disbursement for eligible sellers)
How to Withdraw Funds:
- Go to Seller Dashboard > Withdrawals.
- Click Request Withdrawal.
- Select preferred payout method.
- Enter withdrawal amount and submit request.
4. Common Payment Issues & How to Fix Them
Payment Delay? → Check if the order status is marked as “Completed.”
Bank Transfer Not Received? → Verify that your account details are correct.
Failed Payment from a Buyer? → Ask them to retry with a different payment method.
For unresolved issues, contact Owode Support via Help Center
Conclusion
Understanding Owode’s payment methods helps sellers receive payments securely and efficiently. By following the best practices outlined here, you can ensure a smooth transaction process and focus on growing your business.
You’re now ready to start receiving payments for sales on Owode Marketplace!
Next Steps:
Ready to launch? Learn how to market your Owode store here.
Boost your sales with Owode’s Affiliate Program.
If you need further assistance, contact Owode Support or apply to grow your business with our exclusive “Sell Better” Seller’s Learning Programme