Owode Marketplace Introduces Robust Reporting System for a Safer Experience

Owode Admin
February 1, 2025
11:06 pm
Feature Releases

Owode Marketplace Launches Comprehensive Reporting System

We are excited to introduce the Owode Marketplace Reporting System, a streamlined and user-friendly way for buyers and sellers to report issues and ensure a safer, more reliable marketplace. With this update, all issue reporting, including legal takedown requests, is now handled through a single dedicated Report Page.

What Can Users Report?

Through the new Reporting System, users can now easily submit complaints related to:
Vendor Complaints – Issues with a seller’s service, product quality, or misleading information.
Order Issues – Delayed, incomplete, or undelivered orders.
Product Violations – Reporting fake, illegal, or misleading product listings.
Scam & Fraud Reports – Any suspicious activities or fraudulent behavior on the platform.
Legal Takedown Requests – If a product or content violates copyright, trademark, or legal policies, users can file a takedown request directly.

How Does This Benefit Users?

Faster Issue Resolution: Your concerns are reviewed and addressed promptly.
More Transparency: Every report is properly categorized for easier tracking.
Stronger Buyer & Seller Protection: Fraud, disputes, and policy violations can be handled effectively.
Legal Compliance: Copyright or trademark infringement reports are now processed efficiently.

With this update, all legal takedown requests are now integrated into the reporting system instead of being a separate form. Users can simply select “Legal Takedown Request” when filing a report.

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